SEASON TICKETS will go on sale in spring of 2021 as we have cancelled the 2020 season due to the virus.

Information below is from last season, but should largely be the same for 2021.

To Order Season Tickets:

1) First review the Donor & Basic charts below and decide which subscription you want.  All Basic Levels are priced for ONE season ticket, so if you need 2 or more, you’ll need to select that option when you order.  Most Donor Level subscriptions include more than one season ticket.

2) NOW, look at the “Buy Now” window on the right, AND CLICK on the little gray “up/down” arrow to select your subscription.  If you’re buying a Basic Level, you’ll have a chance to select how many subscriptions in the next step.  Once you’ve highlighted your pick, Click on “BUY NOW”.

3) You’ll be taken to Paypal’s payment site where you can use any credit card you want - follow the instructions. 

4) Finish your order.  Within minutes they’ll notify us and you’ll get a confirmation from us within 24 hours! 

5) After paying for your tickets, to make reservations, you must EMAIL us at tickets@chenangorivertheatre.org. 

There is not a way to select dates while on Paypal’s site - that’s why you need to email us

After you have paid, if you want to make reservations, YOU MUST EMAIL US with your dates.

 

If you need handicap seating, include that information.  Info on how we assign seats is below under “FAQ’s”.

EMAIL:  tickets@chenangorivertheatre.org.

All DONOR LEVEL subscriptions include a free dessert when you attend, PLUS other benefits based on the level you select. 

 

25% of our annual budget comes from those who show their support by becoming Donor Level Subscribers - we appreciate your support in bringing the best possible theatre to the Southern Tier.

DONOR LEVEL SUBSCRIPTIONS

BASIC LEVEL SUBSCRIPTIONS

Just The Facts:

The fastest way to purchase tickets is here on our website (since we seat in the order of purchase, this also means you're more likely to get better seats).

The next fastest way is to email us at: tickets@chenangorivertheatre.org

For phone orders, we have a 24 hour reservation line (656-8499). Please note that since so few orders come in by phone anymore, it may take 2-3 days to process phone orders and get back to you. 

We respond to email and online orders fastest!

We assign seating based on the exact order that reservations come in, except that all Donor Level Subscribers are guaranteed center seating (typically Rows B & C) with their reservations made at least 5 days in advance.  So we first assign Donor Level Subscribers, then we start with Row A and assign all other seats from front to back based on the best seats remaining.  ALL seats are within 24 feet of the stage with a clear view (each row is 14 inches higher than the one below it).  Capacity is 99. 

For the enjoyment of all our patrons, we don’t allow food/drink into the seating area.  ALL PERFORMANCES BEGIN ON TIME WITH NO LATE SEATING.

Frequently Asked Questions (And Hopefully Some Good Answers)

What Payment Methods Do You Accept?


We accept Visa, MasterCard AMEX & Discover, as well as cash and personal checks.




How Big Is The Theatre? Is It Air Conditioned? Is It Handicapped Accessible? When Does The Lobby Open?


  • There are only 6 rows of seats (99 total) and all seats are within 20’ of the stage.
  • The Theatre is air conditioned for your comfort.
  • PLEASE SPECIFY IF YOU WILL NEED WHEELCHAIR OR HANDICAP SEATING.
  • The lobby and box office open 1/2 hour before performances




What seats will I have?


Ours is a simple system - we keep a list of the reservations in the order in which they came in. On the day of the show, we assign the seats starting from front row to back, based on the reservation list. There is one exception - for our Donor Level subscribers, we guarantee center section seating in Rows B and C as long as they make their reservations at least 5 days before the show. So we assign Donor seating first, then assign everyone else based on the exact order in which they made their reservations. There are only 6 rows - every seat is within 20’ of the stage. The earlier you reserve, the closer to the stage you are.




If you have a medical issue that would affect your seating.


Notify us at the time of your order. If you can’t go up stairs, or have a vision problem, we can try to seat you at ground level in the right or left section, with your reservation made early enough.




How do I get my tickets?


We hold all tickets at the box office to be picked when you arrive. We don’t mail tickets.




Can I pick up my tickets in advance?


No-we don’t assign seats and print the tickets until the day of the show.




Can I pay by check?


You may send a check to the office and as long as we receive it within 3 business days, your seating assignment will be processed based on the time and date you made your reservation.




Where are the performances?


We’re about 3 miles south of Greene at 991 State Highway 12. Look for our large, lit sign (it also says Raymond Warehouse) and pull into the parking lot. We’re the smaller of the two buildings. If the parking on the side is already filled, there is plenty of parking OUT BACK of our building - Don’t park in the Raymond Corporation’s lot.




Do you have Group Sales?


Yes. Please see our Group Sales discounts in the chart above and then contact info@chenangorivertheatre.org.




What about gift certificates?


If you would like to purchase a gift certificate, call the box office (656-8499) or email us at tickets@chenangorivertheatre.org and we’ll be happy to assist you.




What if I can't make it that night?


All sales are final. You can switch reservations to another night as long as you notify us at least 24 hours before curtain. There is a $2/ticket “date change fee” for this service (free for Donor Level subscribers). You may also have to pay the difference in the ticket price. For instance, if you switched 2 people from a Thursday night ($25/ticket) to a Sat. night, you’d pay $4 in date change fees plus $4 because Sat. night tickets are $27 each. If you find you can’t make it at the last minute, we recommend giving the tickets to friends (or take a tax donation for those tickets).